We currently ship exclusively within the United States.

Orders are processed within 8 business days before shipping. Once your order ships, you'll receive a confirmation email with tracking information.

Yes! We offer free shipping on all orders, with no minimum purchase required.

We're sorry for the inconvenience! Please contact us at vortekstore2@gmail.com within 30 days of delivery with your order number and a photo of the issue, and we'll take care of it.

At this time, we're only able to accept returns or exchanges for items that arrive damaged, defective, or incorrect.

We accept secure payments through Stripe, including major credit and debit cards.

Yes. All transactions are processed securely through Stripe, and we never store your card information on our servers.

You can reach us anytime at vortekstore2@gmail.com. We aim to respond within 1-2 business days.

Once your order ships, you'll receive a tracking number by email so you can follow your delivery.